Shipping Policy

Where we ship

StarBuy ships to addresses within the United States only. We do not offer international shipping at this time.

 

Order processing

Orders are processed within 1-3 business days (Monday through Friday, excluding US public holidays). Orders placed after 12:00 PM ET, on weekends, or on holidays begin processing the next business day. You will receive a confirmation email with tracking details once your order ships.

 

Shipping options and rates

Free shipping - orders of $50.00 USD and up - $0.00 - estimated 3-8 business days.

Standard - orders under $50.00 USD - $4.99 USD - estimated 3-8 business days.

Delivery estimates are in addition to order processing time and are not guaranteed. Carrier delays, severe weather, and peak seasons can affect delivery times. All orders ship from warehouses located in the United States.

 

Tracking

A tracking number is emailed to you once your order ships. Tracking information can take up to 48 hours to update after the label is created.

 

Incorrect or incomplete addresses

Please review your shipping address carefully at checkout. We are not able to reroute a package once it has shipped. Packages returned to us because of an incorrect or incomplete address can be reshipped at the customer's expense.

 

Lost, delayed, or damaged packages

If your order has not arrived within 10 business days of the estimated delivery date, or arrives damaged, contact us at luciasechevarria@gmail.com with your order number and we will help resolve it with the carrier.

 

Returns

For returns and refunds, please see our Return and refund policy.

 

Contact

StarBuy - Starbuy Commerce Evolution LLC

2230 Fairfax Dr, Apt 812, Arlington, VA 22201-6624, United States

luciasechevarria@gmail.com - (703) 488-0729